ACTO GmbH is a corporate company operating in the fields of medical device disinfectants, biocidal and cosmetic products, wound care, veterinary products, industrial cleaning agents, personal protective equipment (PPE) and food supplements at the sites Braunschweig (Management) and Wietzen-Holte (Manufacturing Site), Germany.

In addition to technology, continuous improvement and innovation, traditional values such as reliability, fairness and responsibility are an integral part of our corporate policy. ACTO GmbH has defined these obligations within the company policy in order to protect, strengthen and maintain its senior management, prestige and success. The success and satisfaction of our customers and employees are the focus of our quality policy.

In this way, as ACTO GmbH, we declare as the basis of our quality policy to fulfill all the standard and legal regulation requirements related to the business area, especially ISO 9001: 2015, ISO 13485: 2016 and 93/42/EEC Medical Device Regulations.

Our quality policy includes the following key points related to our management systems in accordance with the purpose and context of the establishment and creates a vision for them;

1. CUSTOMER SATISFACTION

Our customers are our partners. The success and continued existence of our company depend on our customers and thus on their satisfaction with our products and their business relations with us. One of our main objectives is to identify our customers’ wishes and needs at an early stage and to meet them reliably.

2. LEADERSHIP COMPETENCE

We want to continuously adapt and improve quality management to new circumstances. The quality policy serves to encourage our managers to take responsibility for the success of our quality goals and to derive our corporate and process objectives.

3. CONTINUOUS IMPROVEMENT

We perceive continuous improvement as a task and a challenge, to question the basics, to eliminate or detect errors before they occur, and to develop future-oriented solutions in our business area. Our aim is to continuously increase the quality and competitiveness of our products.

4. GROWTH

Our ideas and knowledge create new products and secure our future. In doing so, we aim to solve customers’ problems and meet their requirements and expectations. We see changes in the market as an opportunity for more growth, to put our profits and capabilities at the service of developing and delivering innovative products, services and solutions that meet the emerging needs of our customers.

5. PRESERVATION OF MARKET SHARES

We want to create clear competitive advantages for our customers and also for ourselves, and also be a reliable partner in matters of environmental protection and occupational health and safety. We want to secure the growth of our company by serving markets in which we are already represented with meaningful and innovative products, services and solutions. We also want to move into new areas that build on our technologies and competencies and take into account the interests of our customers and other interested parties.

6. PROFIT

Our goal is to generate sufficient profit to finance the further growth of our company and to provide the resources we need to achieve our quality (corporate) goals and further tasks. In doing so, it will always be our priority not to compromise on traditional values such as reliability, fairness and responsibility.

7. ZERO ERROR PHILOSOPHY

For us, problems and recognized errors are opportunities for innovation and improvement. Every employee has the duty and the right to contribute to the detection and elimination of defects and to produce perfect quality as well as to avoid or reduce environmental impacts. Error prevention has priority over error detection.

8. EMPLOYEE SATISFACTION

The qualification, information and motivation of all employees is a fundamental prerequisite for our company’s success. Therefore, keeping employees informed, supporting them in the necessary knowledge and skills through training, and providing an optimal working environment is essential to our success.

9. ENVIRONMENT- OCCUPATIONAL HEALTH AND SAFETY

We are determined to fulfil our duties in all matters that fall upon us in order to spread the awareness of ENVIRONMENT, OCCUPATIONAL HEALTH and WORKER SAFETY. Being aware of the importance of minimizing waste at its source, reprocessing or recycling when possible, and ensuring that wastes that cannot be recycled are disposed of with appropriate methods, where applicable, we carry out the necessary activities to accomplish these measures.

We are also aware of the importance of ensuring the efficient use of energy, raw materials and natural resources in terms of both increasing work efficiency and protecting environmental health. For this purpose, we always take care of our environment, nature and ecological balances.

It is among our primary goals to prevent negative effects on the health of our employees and people who will be affected by our activities, and to provide all kinds of protection in order to control the accidents, damages and dangers that may occur to our own and other persons’ property and belongings at the very beginning.

Finally, we are committed to continuous improvement and development by setting and reviewing our management systems goals.

We aim to make our suppliers a part of our Management Systems.

Each of our employees is responsible for the implementation of this policy in their own work area. Our quality policy is open to everyone and communicated by people and organizations appointed by the company.

General manager

Ahmet Kilic